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Privacy policy.

Last updated · 6 Oct 2026

Effective date: 6 October 2026

1. Introduction

1.1 We are committed to safeguarding the privacy of our website visitors, candidates and jobseekers, and the people we deal with at our clients and prospective clients.

1.2 This policy applies where we are acting as a data controller with respect to the personal data of such persons; in other words, where we decide the purposes and means of the processing of that personal data.

1.3 Our website includes privacy controls which affect how we will process your personal data. By using the privacy controls, you can choose whether to receive job alerts and other email communications from us, and choose which non-essential cookies we use. You can find the privacy controls in your candidate account (if you have one), in the unsubscribe link in every job alert email, and through the "Cookie settings" link in the footer of every page of our website.

1.4 We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website.

1.5 In this policy, "we", "us" and "our" refer to IB TALENT SEARCH LTD, trading as IB Talent Search. For more information about us, see Section 20.

2. The personal data that we collect

2.1 In this Section 2 we have set out the general categories of personal data that we process and, in the case of personal data that we did not obtain directly from you, information about the source and specific categories of that data.

2.2 We may process data enabling us to get in touch with you ("contact data"). The contact data may include your name, email address, telephone number and location. The source of the contact data is you or, where you are a client contact, you and/or your employer.

2.3 We may process your candidate account data ("account data"). The account data may include your account identifier, name, email address, password (stored in encrypted form), account creation and modification dates, saved jobs, job alert settings and marketing preferences. The primary source of the account data is you, although some elements of the account data are generated by our website.

2.4 We may process information about you as a candidate or jobseeker ("candidate data"). The candidate data may include your name, contact details, location, current role, career history, skills, qualifications, the roles you have applied for, your CV and any other information you choose to give us in a CV, cover note, application or registration form. The source of the candidate data is you. We may also obtain candidate data from job boards and professional networking sites (such as LinkedIn) where you have made your details available, and from people who refer or recommend you to us.

2.5 We may process information relating to our client relationships ("client data"). The client data may include your name, the name of your business or employer, your job title or role, your contact details, details of vacancies you send us (including any job description file you upload) and information contained in or relating to communications between us and you, or between us and your employer. The source of the client data is you and/or your employer.

2.6 We may process information contained in or relating to any communication that you send to us or that we send to you ("communication data"). The communication data may include the communication content and metadata associated with the communication, and details of any call you book with us through the booking calendar on our website. Our website will generate the metadata associated with communications made using the website forms.

2.7 We may process data about your use of our website ("usage data"). The usage data may include your IP address, approximate geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths. The source of the usage data is our analytics tracking system, which we only use if you consent to analytics cookies.

2.8 We may process records of the cookie choices you make on our website ("consent data"). The source of the consent data is you.

2.9 Please do not supply any other person's personal data to us, unless we prompt you to do so.

4. Special category data

4.1 We do not ask for special category data (such as information about your health, ethnicity, religion or sexual orientation) or information about criminal convictions through our website forms.

4.2 If you choose to include any such information in your CV or another document you send us, we will only process it to the extent necessary for the purposes in Section 3.3, and the legal basis for that processing is your explicit consent, which you can withdraw at any time. Where we need such information to meet our obligations in connection with employment (for example, to make reasonable adjustments for an interview), we will process it on the basis that it is necessary for those obligations.

4.3 If you would prefer us not to hold this information, please remove it from your CV or tell us and we will delete it.

5. Automated decision-making

5.1 We do not make decisions about you based solely on automated processing (including profiling) that produce legal effects concerning you or similarly significantly affect you.

6. Providing your personal data to others

6.1 We may disclose candidate data and contact data to our clients and prospective clients (the employers who are hiring) insofar as reasonably necessary for the purposes of introducing you for roles and progressing your applications. Our clients may be based in, or recruiting for roles in, the United Kingdom, the European Economic Area, the United States and the Middle East. Each client will act as a data controller in relation to the personal data that we supply to it, and its own privacy policy will govern its use of your personal data.

6.2 We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks and obtaining professional advice.

6.3 Your personal data held in our website database will be stored on the servers of our hosting services providers, namely Vercel Inc. (website hosting), Supabase Inc. (website database) and Cloudflare, Inc. (secure storage of CVs and other uploaded files). Uploaded CVs and files are kept in private storage and can only be opened by our authorised staff through short-lived secure links.

6.4 We may disclose your personal data to our other suppliers and subcontractors insofar as reasonably necessary for the purposes of providing our services and running our business. These are:

  • GoHighLevel (LeadConnector), which provides our customer relationship management system and the booking calendar on our website, and receives contact data, candidate data, client data and communication data;
  • Resend, which sends emails from our website (such as form confirmations and job alerts) and processes contact data and account data;
  • Google, which provides Google Analytics and receives usage data, only if you consent to analytics cookies;
  • Microsoft 365, which provides our email inboxes and receives communication data and any data contained in emails sent to us; and
  • the agency that builds and maintains our website, which may access our website systems for support and maintenance purposes.

6.5 In addition to the specific disclosures of personal data set out in this Section 6, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

7. International transfers of your personal data

7.1 In this Section 7, we provide information about the circumstances in which your personal data may be transferred to a third country under UK and/or EU data protection law.

7.2 We may transfer your personal data from the European Economic Area (EEA) to the UK and process that personal data in the UK for the purposes set out in this policy, and may permit our suppliers and subcontractors to do so, during any period with respect to which the UK benefits from an adequacy decision under EU data protection law; and we may transfer your personal data from the UK to the EEA and process that personal data in the EEA for the purposes set out in this policy, and may permit our suppliers and subcontractors to do so, during any period with respect to which EEA states benefit from adequacy regulations under UK data protection law.

7.3 Some of our hosting providers and other suppliers named in Section 6 are based in the United States, or may store or access personal data there. These include Vercel, Supabase, Cloudflare, GoHighLevel, Google and Microsoft. Resend sends our website emails from its EU (Ireland) region. Where a supplier is certified under the UK Extension to the EU-US Data Privacy Framework, the transfer is covered by UK adequacy regulations for that framework. Where it is not, the transfer is protected by the International Data Transfer Addendum to the EU standard contractual clauses, issued by the UK Information Commissioner, which forms part of our contract with that supplier. You can ask us for a copy of the relevant safeguards using the contact details in Section 20.

7.4 Where a client or prospective client is based, or a role is located, outside the UK, we may transfer your candidate data and contact data to that client in order to put you forward for the role. Our clients may be based in, or recruiting for roles in, the United Kingdom, the European Economic Area, the United States and the Middle East. Transfers to the EEA are covered by UK adequacy regulations. For transfers to any other country, we will either put in place appropriate safeguards, namely the International Data Transfer Agreement or the International Data Transfer Addendum issued by the UK Information Commissioner, or we will rely on the transfer being necessary to take steps you have asked us to take, namely putting you forward for a role in that country. We will only send your details to a client outside the UK and EEA in connection with a role you have agreed to be considered for. You can ask us for more information about the safeguards for a particular transfer using the contact details in Section 20.

8. Retaining and deleting personal data

8.1 This Section 8 sets out our data retention policies and procedures, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.

8.2 Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

8.3 We will retain your personal data as follows:

  • enquiries, applications and CV submissions made through our website, together with any CV or file attached to them, will be retained on our website for no longer than 3 months following the date on which we action or close the enquiry or application, after which our website deletes them automatically;
  • account data will be retained for as long as your candidate account is open, and will be deleted within 30 days following the date on which you or we close the account;
  • candidate data held in our recruitment records will be retained for a maximum period of 2 years following the date of the most recent meaningful contact between you and us, unless you ask us to delete it sooner;
  • client data, and records of introductions and placements, will be retained for a minimum period of 1 year and a maximum period of 6 years following the end of the relevant client relationship or placement;
  • communication data will be retained for a maximum period of 2 years following the date of the communication in question, unless it forms part of the records described above, in which case it will be kept for the same period as those records;
  • usage data will be retained by Google Analytics for 14 months following the date of collection; and
  • consent data will be retained for up to 6 months following the date you make your cookie choices, after which we will ask you again.

8.4 Where you have asked to receive job alerts, we will keep the data needed to send them until you unsubscribe or close your account.

8.5 Notwithstanding the other provisions of this Section 8, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

9. Security of personal data

9.1 We will take appropriate technical and organisational precautions to secure your personal data and to prevent the loss, misuse or alteration of your personal data.

9.2 We will store your personal data on secure servers, personal computers and mobile devices, and in secure manual record-keeping systems.

9.3 CVs and other files you upload are stored in private, encrypted storage and can only be accessed by our authorised staff through short-lived secure links. Account passwords are stored in encrypted form.

9.4 Data that is sent from your web browser to our web server, or from our web server to your web browser, will be protected using encryption technology.

9.5 You acknowledge that the transmission of unencrypted (or inadequately encrypted) data over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

9.6 You should ensure that your password is not susceptible to being guessed, whether by a person or a computer program. You are responsible for keeping the password you use for accessing our website confidential and we will not ask you for your password (except when you log in to our website).

10. Your rights

10.1 In this Section 10, we have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.

10.2 Your principal rights under data protection law are:

  • the right to access: you can ask for copies of your personal data;
  • the right to rectification: you can ask us to rectify inaccurate personal data and to complete incomplete personal data;
  • the right to erasure: you can ask us to erase your personal data;
  • the right to restrict processing: you can ask us to restrict the processing of your personal data;
  • the right to object to processing: you can object to the processing of your personal data;
  • the right to data portability: you can ask that we transfer your personal data to another organisation or to you;
  • the right to complain to a supervisory authority: you can complain about our processing of your personal data; and
  • the right to withdraw consent: to the extent that the legal basis of our processing of your personal data is consent, you can withdraw that consent.

10.3 You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee.

10.4 You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.

10.5 In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.

10.6 In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.

10.7 You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.

10.8 You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.

10.9 You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

10.10 To the extent that the legal basis for our processing of your personal data is consent, or that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract, and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.

10.11 If you consider that our processing of your personal data infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. In the UK, this is the Information Commissioner's Office (ICO), which you can contact at https://ico.org.uk or on 0303 123 1113. In relation to complaints under EU data protection law, you may complain in the EU member state of your habitual residence, your place of work or the place of the alleged infringement. We would appreciate the chance to deal with your concerns before you approach a supervisory authority, so please contact us first.

10.12 To the extent that the legal basis for our processing of your personal data is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

10.13 You may exercise any of your rights in relation to your personal data by email to ian.gerstein@ibtalentsearch.co.uk or by written notice to us at the postal address in Section 20, in addition to the other methods specified in this Section 10.

11. Third party websites

11.1 Our website includes hyperlinks to, and details of, third party websites.

11.2 In general we have no control over, and are not responsible for, the privacy policies and practices of third parties.

12. Personal data of children

12.1 Our website and services are targeted at persons over the age of 18.

12.2 If we have reason to believe that we hold personal data of a person under that age in our databases, we will delete that personal data.

13. Updating information

13.1 Please let us know if the personal information that we hold about you needs to be corrected or updated.

14. About cookies

14.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

14.2 Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

14.3 Cookies may not contain any information that personally identifies a user, but personal data that we store about you may be linked to the information stored in and obtained from cookies.

15. Cookies that we use

15.1 We use cookies for the following purposes:

  • authentication and status: if you have a candidate account, we use a session cookie to identify you when you log in and as you move around our website, and to help us determine if you are logged in. This cookie is strictly necessary and expires when you log out or close your browser;
  • cookie consent: we use a cookie to store your choices about the use of cookies on our website (the cookie used for this purpose is apex_consent). This cookie is strictly necessary and lasts for about 6 months;
  • analysis: if you allow analytics cookies, we use Google Analytics cookies to help us analyse the use and performance of our website (the cookies used for this purpose are _ga and _ga_ followed by an identifier for our website). These cookies last for up to 2 years; and
  • advertising measurement: if you allow marketing cookies, Google's tags on our website may use cookies to help us measure and improve any advertising we run. We do not set these cookies unless you switch marketing cookies on.

16. Cookies used by our service providers

16.1 Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

16.2 We use Google Analytics, with Google Consent Mode, so that Google Analytics cookies are only set after you consent to them. Google Analytics gathers information about the use of our website by means of cookies. The information gathered is used to create reports about the use of our website. You can find out more about Google's use of information by visiting https://www.google.com/policies/privacy/partners/ and you can review Google's privacy policy at https://policies.google.com/privacy. The relevant cookies are _ga and _ga_ followed by an identifier for our website.

16.3 We use GoHighLevel (LeadConnector) to provide the booking calendar embedded on our website. If you use the booking calendar, this service may set its own cookies so that the calendar works properly. You can view the privacy policy of this service provider at https://www.gohighlevel.com/privacy-policy.

17. Managing cookies

17.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

  • https://support.google.com/chrome/answer/95647 (Chrome);
  • https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop (Firefox);
  • https://help.opera.com/en/latest/security-and-privacy/ (Opera);
  • https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac (Safari); and
  • https://support.microsoft.com/en-gb/help/4468242/microsoft-edge-browsing-data-and-privacy (Edge).

17.2 Blocking all cookies will have a negative impact upon the usability of many websites.

17.3 If you block cookies, you will not be able to use all the features on our website. In particular, you will not be able to log in to a candidate account.

19. Amendments

19.1 We may update this policy from time to time by publishing a new version on our website.

19.2 You should check this page occasionally to ensure you are happy with any changes to this policy.

19.3 We may notify you of significant changes to this policy by email.

20. Our details

20.1 This website is owned and operated by IB TALENT SEARCH LTD, trading as IB Talent Search.

20.2 We are registered in England and Wales under registration number 16001042, and our registered office is at Mercury House, 19-21 Chapel Street, Marlow, Buckinghamshire, SL7 3HN.

20.3 You can contact us:

  • by post, to the registered office address given above;
  • using our website contact form; or
  • by email, using ian.gerstein@ibtalentsearch.co.uk.

20.4 For any question about this policy or your personal data, please email ian.gerstein@ibtalentsearch.co.uk.